Incident Management
Problem Management
Change Management
Request Fulfillment
Service Level Management
Knowledge Management
Service Asset and Configuration Management
Self-Service
IT Financial Management
Remote Support/Control
Background System Management
IT Process Automation
Incident Management Automation
Software Deployment
Cloud Service
Pricing
Free Trial
Deploy and Monitor
Alerts and Notifications
IT Health Status
Real-Time Dashboards
AIOps
Reports
Hypervision
Mobile App
Integrations
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Quadrant Knowledge Solutions, a global consulting firm, just published the 2024 SPARK Matrix for ITSM. The SPARK Matrix offers comprehensive research methodologies to offer a competitive analysis of leading vendors in the global IT Service Management tools market space.
The Quadrant SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management tools vendors, evaluating product capabilities, market presence, and value proposition through expert interviews, use case analysis, and market analysis.
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