Discover how Frontier School Division in Manitoba Canada reduces
resolution time from months to same day with EasyVista.

Frontier School Division sought a solution to overcome the geographical challenges of supporting 41 schools spread across vast distances. With only seven IT administrators managing over 3,500 devices, the team needed a powerful, scalable tool to improve efficiency and reduce the need for costly onsite visits.

Challenges Addressed:

• Geographical Barriers: Some schools waited up to 3 months for issue resolution due to travel distances of up to 600 miles.
• Limited Resources: A lean team of 7 admins supported over 3,500 machines.
• Legacy Tools: Their previous solution was outdated and incompatible with their Windows-based environment.
• Need for Speed: Time-to-resolution and service capacity needed urgent improvement.

Results with EasyVista:

• Same-Day Resolution: Tasks like software or printer installs now take hours instead of months.
• Remote Control Efficiency: Extensive use of remote features cut travel costs significantly.
• Scalable Support: One admin can now manage up to 20 sites from a single console.
• Seamless Integration: Ties directly into Active Directory for intuitive navigation and faster user support.

Transform Your IT Management Today.