Discover how Skipton Building Society transformed their IT service management by partnering with EasyVista.

Skipton aimed to enhance efficiency with a modern, cloud-first solution that aligned perfectly with their organizational values and operational needs.

Skipton Building Society partnered with EasyVista to revolutionize their IT service management with a modern, cloud-first solution.

Challenges Addressed:

• Outdated System: Their old IT system was inefficient and outdated.
• Low Productivity: Manual ticket logging was slowing down the service desk team.
• Cloud-First Principle: They needed a contemporary solution to align with their vision.
• Cultural Fit: It was essential to find a provider that matched Skipton’s values.

Results with EasyVista:

• Automated Ticket Logging: Automation of 1500-2000 tickets monthly improved efficiency.
• Swift Implementation: Positive impacts were evident within 4-5 months.
• Increased Productivity: Reduced manual tasks significantly boosted team productivity.
• Validated Choice: Skipton was very satisfied with choosing EasyVista.

Transform Your IT Management Today.