Easier to access, easier to use, and more aligned to how you work

WITH KEITH ANDES, HEAD OF PRODUCT MARKETING AT EASYVISTA 

AND RYAN COUNTS, CO-CHIEF PRODUCT OFFICER AT EASYVISTA

May 4th, 10 AM ET

The EV Platform 2026.1 release focuses on improving how people interact with service across EasyVista, from how end users ask for help to how agents get work done. The goal is simple: make service more natural, more relevant, and more useful inside the tools and workflows teams already rely on.

With this latest release, you’ll experience:

• A more modern self-service experience: EV Pulse AI Conversations introduces a conversational way to access service, giving users a faster, more intuitive entry point and expanding how support can be delivered.

• Stronger service in Microsoft Teams: EasyVista for Microsoft Teams continues to evolve into a more capable service touchpoint, bringing service interactions directly into everyday collaboration.

• More personalized, role-based experiences: Ongoing investment in Home Canvas makes it easier to create tailored, action-focused views that reflect how different users and teams work.

Join our live webinar to see what’s new in EasyVista 2026.1 and how these updates are helping teams deliver more practical, connected service experiences.

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