EV Insights is a built-in BI and analytics solution within EV Service Manager that turns your IT service data into actionable insights — no extra BI tools needed. Designed to enhance IT service management, it offers instant access to ready-made dashboards, key performance indicators, and detailed analytics. With EV Insights, teams can quickly identify trends, track performance, and make data-driven decisions to improve service quality and user satisfaction. Whether you're looking to optimize response times, boost efficiency, or gain greater visibility into your operations, EV Insights gives you the tools to act — all from within the EV Service Manager platform.