Struggling with IT support challenges? OTRS + EV Reach delivers the perfect combination of streamlined ticketing and powerful remote support for small to mid-sized businesses.

Why choose our integrated solution?

• OTRS: Lightweight ITSM that brings structure and automation to service management without enterprise complexity
• EV Reach: Secure remote support enabling instant troubleshooting without disrupting users
• Seamless Integration: Resolve issues directly from tickets with one-click remote access

The benefits are clear:

• Eliminate tool-switching between systems
• Automatically log all remote actions
• Fix issues silently in the background
• Manage everything from a single platform
• Rapid Deploy

Whether you need a complete solution or want to enhance your existing setup, OTRS + EV Reach helps your IT team work more efficiently, resolve issues faster, and create a seamless support experience.

Learn more in the datasheet!