The Buyer’s Edge for Choosing the Right ITSM Tool 

WITH KEITH ANDES, HEAD OF PRODUCT MARKETING AT EASYVISTA

AND DR. THOMAS MENDEL, MANAGING DIRECTOR AT RESEARCH IN ACTION

September 9th, 10 AM ET | 1600 CEST

With IT budgets under pressure and tools often misaligned with organizational maturity, picking the right ITSM solution has never been more critical. This webinar brings clarity to the process—using the latest insights from the Research in Action (RIA) ITSM Vendor Report.

Join us for a practical, expert-led session designed for ITSM buyers in the research or evaluation stage. If you’re actively comparing vendors, this event is built for you.

What You'll Learn:

• Real-World Buyer Insights: Discover common traps IT buyers fall into—like overspending or choosing tools that don’t fit—and how to avoid them.
• Expert Breakdown of the RIA Report: Dr. Thomas Mendel, Managing Director at Research in Action, walks through the latest ITSM vendor rankings, methodology, and key findings.
• EasyVista’s Buyer-Focused Approach: Learn how EasyVista aligns with modern ITSM needs—offering flexibility, lower TCO, and right-sized solutions for teams of all maturities.
• Live Q&A with the Experts: Ask your questions directly during an open discussion with Dr. Mendel and Keith Andes.

Save Your Spot! We're Excited For You To Join Us.