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Go beyond solving incidents and proactively eliminate them without impacting the end user. EV's Reach process automation technology and remote support will enable support agents to have a view across all IT services, from infrastructure to endpoints, enabling proactive issue resolution before they have a chance to impact the business.
Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.
Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.
A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.
We've been using it for several years. I use it daily and rely on it to work without a hitch. I have yet to be disappointed.
Tamara M., IT Help Desk, Consumer Electronics
Active Directory Management
Advanced Remote Control
Background Systems Management
IT Process Automation
IT Compliance & Endpoint Management
Software Deployment & Patch Management