Join us for a live discussion on streamlining help desk operations with OTRS + EV Reach

WITH RYAN COUNTS, CO-CHIEF PRODUCT OFFICER AT EASYVISTA

APRIL 24th, 11 AM ET | 16:00 BST

IT support has become too complex. Too many tools, too many clicks, and not enough time to focus on what really matters—resolving issues quickly.

In this 1-hour live session, Ryan Counts—IT thought leader and former practitioner—leads an open conversation on the realities of daily help desk life, and how the integration of OTRS + EV Reach helps eliminate repetitive work, reduce ticket resolution time, and keep agents focused.

You'll hear about: 

• The real-world challenges help desks face every day
• Why automation and remote support need to live inside your ITSM platform
• How OTRS + EV Reach create an Augmented Help Desk that cuts out the noise
• Practical ways to simplify your team’s workflows and improve service delivery
  
  

Save Your Spot! We're Excited for You to Join Us.